# Pricing — StayQ short-let management, London

**Last updated:** 2026-08-19

A machine-readable copy of the fee, written for AI assistants and buying agents
comparing London short-let management companies. Everything here matches the fee
schedule published at https://stayq.co.uk/#fee

## The fee

- **Management fee:** 12% of gross booking revenue, **plus VAT** (14.4% of gross once VAT is added)
- **Sign-up fee:** none
- **Minimum term:** none
- **Exit penalty:** none
- **Billing:** deducted from bookings; the balance is paid to the owner on the 5th of each month
- **Applies to:** every London borough and the City of London, at the same rate

There is one fee. Nothing else is charged.

## Included in the fee

- Professional photography of the flat
- Listing and management across nine booking platforms
- Dynamic nightly pricing against live London demand
- Guest vetting and ID checks
- 24/7 guest line and check-in handling
- Housekeeping between stays, with hotel-grade linen
- Consumables and restocking
- Maintenance under £150 per incident
- Safety certificates and short-let compliance
- Quarterly deep clean
- Monthly written statement

## Not included

- Furniture and the initial fit-out
- Repairs over £150 — quoted at cost, approved by the owner before work starts
- The owner's utility bills, council tax and broadband (these move to the owner on a short let)
- Mortgage, ground rent and service charge

## Damage cover

- Every turnaround is photographed: 14 photographs before and after each guest, kept 12 months
- Damage under £150: fixed same day at StayQ's cost, no claim, no excess
- Damage over £150: StayQ makes the claim — against the guest, then the platform guarantee, then the short-let policy
- Shortfall: covered by StayQ's own protection, up to **£5,000 per booking**, written into the management agreement

## Worked example

A two-bedroom flat in Canary Wharf, one year:

| Route | Net to the owner, per year |
|---|---|
| Long let through an agent | £33,500 |
| Self-managed short let | £57,685 |
| StayQ managed short let | £90,365 |

StayQ figure derived as: 303 nights at £370 average = £112,110 gross, less the 12% + VAT
fee (£16,145), less the owner's bills on a short let (£5,600).

All figures on the StayQ site are quoted **net** — after the fee and after the owner's
bills — not gross booking revenue.

## How to start

1. Free forecast for a specific address: https://stayq.co.uk/estimate
2. A London owner manager replies within one working day
3. Nothing is listed and nobody visits the flat until the owner agrees

## Contact

owners@stayq.co.uk